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Customer Relationship Management
An extensible management tool that increases productivity, efficiency and effectiveness. BlackLight’s CRM solutions run on Microsoft Dynamics CRM 4.0, a full service CRM suite with marketing, sales and service capabilities. We specialise in delivering tailored, flexible CRM solutions that enable you to maximise revenue opportunities and evolve relationships with existing customers, partners and suppliers, whilst reducing operational costs.
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SharePoint
Web based collaborative environment for any size of organisation. SharePoint addresses common problems such as document management, Content control, Intranet development, back office business automaton, Organisational KPI dashboards and much more.
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.NET
We offer high-quality bespoke C# .NET development, giving your business the competitive edge. Our dynamic team have experience of developing tailor-made solutions delivered over Intranet, Web, Network and Windows platforms. This enables us to combine enhanced CRM and Sharepoint installations - yet another example of how we can find the right solution for you.
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Hosting
At BlackLight Software we understand the needs of our customers when it comes to hosting websites and other application services.
To ensure the best available service, we have partnered with a Tier One ISP (Internet Service Provider), ensuring constant connectivity to the Internet, with superb bandwidth and 24 x 7 access if required.
The End of Windows
Microsoft has kicked off a research project to create software that will take over when it retires Windows.
Office 2010 Beta
Microsoft has released the beta of Office 2010 to members of its TechNet and MSDN developer networks.
Bing Dents Yahoo
Microsoft's fledgling search-engine nears 10% of the search-engine market-share, denting Yahoo's numbers.
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Direct Visual
CRM with Sage Integration
Direct Visual needed a replacement for their existing Goldmine and Matrix systems to improve their marketing, sales, finance and customer services departments' processes.
Existing records from the Goldmine and Matrix systems needed to be migrated into the new system. Read more →
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Section 1-b
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Section 1-c
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Carroll London Markets
CRM with Activity Summary Functionality
Blacklight’s approach to helping Carrolls streamline their processes began with a full analysis of their procedures by one of our experienced analysts.
This identified a need for a system to enable Carrolls to manage client contact information and history, marketing outcomes, sales order processes and ongoing customer activities. Read more →
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Section 2-b
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Section 2-c
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Baronsmead
CRM with Document Generation
In addition to their data management needs, Baronsmead were keen to exploit the sales function of the proposed solution with the integration of a new website aimed at generating new prospects.
During the initial analysis procedures, Blacklight identified particularly time-consuming and repetitive parts of Baronsmead’s processes, helping them refactor their processes. Read more →
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Section 3-b
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Section 3-c
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Section 4
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Section 4-b
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Section 4-c
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